Posts tagged increase online sales
Taking Over the World: Setting up Your Site for Effective International SEO
Feb 18th
The Internet is the great equaliser, allowing small businesses to compete with large, and everybody to put forth their own opinions. While there are some advantages to being a big fish in the WWW pond, there are also some tricky issues to contend with. The first of these is hosting and targeting for international websites – today we explore some SEO based recommendations for businesses that are trying to take over the world! More >
Web Marketing with Neuroscience – Tip of the Day #4
Feb 12th
There are so many studies that rely on our understanding of neuroscience – marketing is perhaps the most prominent of these (outside of brain surgery!). Today we are looking at how you can improve your connections with customers, your web marketing in general, and of course your SEO performance, by paying attention to how your customers minds work and tailoring your website to make them take action.
Redback spider's mating ritual effectively combines all three important elements ... mating, food and danger!
Can I eat it? Will it eat me? Can I ‘mate’ with it?
The neuroscience: Whenever our brain encounters something new in the world, it tries to determine three things of it. These three things are closely linked to both personal survival and the survival of our species, which is an innate drive:
- Can I eat it?
- Will it eat me?
- Can I mate with it? (alternatively known as ‘Will it mate with me?’)
The web marketing tactic: Where you can, try to incorporate elements of each of the three ‘items’ these questions represent into your web content and marketing for it. If you can relate your product to food, love or danger, your visitors’ brains are wired to instantly pay attention. They will be more likely to read more content, more likely to explore the site further, and more likely to engage with your message than if you have a dry, corporate site. To incorporate food, love and danger into your website, you can do things like:
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- Use photos of attractive women or men in your marketing – or even ordinary women or men with suggestive expressions or poses
- Use a little lateral thinking to connect pictures of food or people eating with your products or services. Happy people are usually a good illustration for a wide variety of products – juts pop a little food in their mouths!
- Use a little lateral thinking to connect pictures of dangerous things with your content
- Highlight in your web copy how your products either help you become more attractive, avoid danger, or remain able to feed yourself (usually related to earning or saving money).
Of note: As with all of these neuroscience tips, don’t overdo it. People can see straight through it when you stretch logic to fit one of these characteristics in, and it usually garners more derision than genuine interest.
3 Ways to Improve Ecommerce Web Marketing Success
Feb 10th
Ecommerce sites have created some of the greatest success stories in the world wide web. Just think Amazon and eBay, and you’ll start to get an idea of how many dollars are generated through ecommerce and the associated web marketing. It’s actually likely that the cheapness, availability and choice that buying on the internet provides, actually boosts the number of dollars spent worldwide and shores up the world’s biggest economies.
How healthy is your website's shopping cart?
So how do you get a slice of the pie?! If you have an ecommerce site, today we are looking at 3 big tips to make life easy for your customers, and therefore sell more online.
1. Look at what happens after the click
There aren’t many actions that you should take without first investigating them. When it comes to ecommerce, it is vitally important to see what visitors do after they land on your site. What is your bounce rate like? What pages do they go to most? What pages do most people exit from? This information forms the building blocks of a successful ecommerce site.
Smart ecommerce sites (and those with a reasonable marketing budget) can also gain plenty of benefit from customized usability testing, eyetracking studies and heat mapping.
2. Add ratings and recommendations … and personalize them
The easiest way to understand this tip is to think of how Amazon interacts with you. If you have an ecommerce site of your own, but no experience with Amazon, go check it out now! While there are some complaints about their site, they generally represent the embodiment of best practices in ecommerce.
Amazon provides personalized recommendations for new products based on what a user has viewed before, and what they have bought before. eBay now does the same.
You can also provide ratings from other users based on a person’s behavior on your site – don’t wait for them to click through to a product page to find out that other people love a product.
3. Add a Live Help function
Most of the problems that people encounter with ecommerce sites can be overcome, or at least mitigated, by offering a Live Help service. When something happens that a consumer isn’t expecting, they don’t have to go searching for their product all over again at a different site. That is actually a lot of work – though it is possible. Live Help keeps customers on-site, even if:
- There isn’t enough product information on a description page
- An error occurs during checkouot
- Return policy is not clearlt stated
- People need to enquire about shipping
- The product is expensive
Web Marketing with Neuroscience – Tip of the Day #1
Feb 3rd
You can do a lot of things with your brain. In fact, without, you can’t do anything at all 
. You can also do things with other people’s brains, if you have a basic understanding of how to engage certain neural circuits in ways that favour your own ends. This is all sounding a bit mad scientist-ish for internet marketing, I know! It will all become clear very soon. Today we are thoroughly exploring one tip for using the quirks of our human brains (neuroscience) to help get people to take action on your website.
Brain cells - great web marketing tools
Tip of the day: User ratings and reviews
The neuroscience: People are social creatures. It is how we have evolved, and one of the most prominent reasons that we have come to dominate the planet – our ability and drive to cooperate. That drive to fit in, to cooperate rather than confront other humans, can be stimulated by showing your visitors that there is a community that has been built around your product. If you can show other users that there are people that trust your product and believe in its benefits, you are much more likely to convince them.
The web marketing & SEO tactic: There are several ways to implement this strategy on your website.
- Enable ratings on your products
- Enable reviews on your products
- Make sure that people visiting the site, as well as people actually leaving reviews, know that reviews aren’t changed by you, no matter what they say. Writing something like “You can instantly publish your review – we do not moderate comments on our products”.
- Add demographic information to ratings and reviews (as an optional extra). People might relate more strongly to a review if they see that the reviewer has similar demographics – age, location, family status, etc – to themselves.
- Enable comments on your blog and respond to commenters
- Add an ‘Agree’ and ‘Disagree’ button for comments on your site
- Build a forum that can be an additional resource for site visitors
Ratings and reviews can help new buyers, as well as contributing to their sense of community and social validation. They can also help them rationalize purchasing something they haven’t seen in person – “It worked fine for them, it will probably work fine for me”.
Of note: Testimonials don’t really work for this purpose! Every savvy web user knows that they are selected, edited and wouldn’t be on the site if they weren’t positive. Don’t remove bad reviews, simply post a public response to them offering to clear up the problem.
Another 4 Ways to Supplement Your Main Business Income With Your Website
Feb 1st
Yesterday we looked at a few ways that you can make extra money from your regular business website, without destroying its look or reputation in the process. Reading back over the post, though, having only 4 ways to get a return on your website and SEO investment was a bit of a tease! Today we explore 4 more of those ways. Remember, we are only looking at ways to do this that all business websites can use, without looking like a spam and virus factory.
1. Create and maintain a private forum
This can be a pretty big earner for your business if you have a way to provide real value to your customers! If you sell a product that often requires ongoing support or training, why not offer this at a fraction of the cost of phone support, via an online method? Someone will have to pay attention to the message boards, but people LOVE getting customized answers from experts.
2. Host a Job Board
Again, this depends on the type of content you have on site for suitability. If you are a marketing-copy-oriented site, it will seem out of place. If you have created a significant information resource, built yourself up as an expert and created a small community around your site, it will work perfectly. The easiest way to monetise is to charge a tiny fee for both advertisers and applicants.
3. Run a paid survey
Again, only for the info/expert/community sites. There are quite a few sites that will pay you to run polls on your own website – market research is big business. Just don’t overdo this one, or you’ll scare visitors away.
4. Sell an ebook on site
This leverages all that knowledge, and all that expert status that your site has built up. Having an ebook written usually doesn’t cost very much – provide a few resources that only you have access to, and give information via phone interview to the author to make sure that content is exclusive.
4 Extra SEO Keyword Research Tips
Jan 26th
Keyword research is one of the most important bases of your internet marketing campaign – it is one of the pillars that helps decide whether your campaign will succeed or fail, and it is critical to get it right the first time! We looked yesterday at 4 of the essential activities that you should engage in when deciding on the keywords you’ll use in your internet marketing – today we give you four bonuses.
1. Think about vertical search terms to use
In your keyword research brainstorming session, you probably whittled your list down to fifteen or twenty general terms that describe your entire business (for example, bathroom fittings, public restroom furnishings, etc). However, there are a number of ‘vertical’ searches that are common within every industry, that you can often capitalize on. These can be broken down into categories:
- Local terms (so add your city, your state, or your country to one of your general keyphrases. If your keyphrase is ‘search engine optimisation’, your vertical alternatives could be ‘search engine optimisation Melbourne’, ‘search engine optimisation Victoria’, or ‘search engine optimisation Australia’
- Products that you stock, including brand names and even model numbers, in some cases
2. How does querent intent relate to each keyword?
What phase of the decision-making process is a person searching for a particular term likely to be in? What phase of the decision-making process does that part of your site serve? You need to think about this to determine how much return you’ll get from particular keywords.
3. Check out the PPC data, even for your organic search terms
Even if you aren’t interested in doing PPC advertising at this stage of your SEO campaign, it is always helpful to know which keywords show the heaviest competition in the PPC arena. These trends certainly cross over into natural search.
4. Check out the related searches
Most major search engines have their own version of the related searches tool. If you just want a few ideas, check out Google’s. Simply type your term into the search box, click the ‘Show Options’ link up the top, and then hit ‘Related Searches’ down the page a bit.
Applying The Immutable Laws of Marketing in SEO, part 3
Jan 23rd
Phew! 22 Immutable Laws of Marketing is actually quite a few . Ries and Trout have done quite a good job explaining what happens in a marketing context overall, but only a segment of the laws apply closely to internet marketing, and to SEO in particular. Today we continue our look at how Ries and Trout’s observations relate to the world of marketing on the web.
Marketing styles - different for every business, but all follow the same rules!
Time, time, time – see what’s become of me
One of the most relevant laws in an SEO context is number 11 – “Marketing effects take place over an extended period of time”. This is absolutely true in SEO – there is no business, anywhere in the world, that can launch a website one day, and be first on Google the next. Not only is the phenomenon not overnight, it often takes much longer than you expect. However, it is an ongoing practice with ongoing, very real rewards.
Negative thinking
This highly counter-intuitive rule is practiced almost nowhere on the web, and almost nowhere in traditional marketing – the rule states that ” When you admit a negative, the prospect will give you a positive”. The examples given are Avis, which ran a successful marketing campaign after admitting they were the number 2 car rental brand; Volkswagen, which admitted the Beetle was ugly; and Listerine, who admitted the mouthwash tastes like petrol. The fact is, it takes courage, honesty and confidence in your product to admit something negative about your brand … and those are aspects everybody wants to have in companies they partner with. Make use of it in your website copywriting, your PPC ads, your social media marketing, and any communication your have with your customers.
Success, arrogance, and failure
The 18th law of marketing is that ” Success often leads to arrogance, and arrogance to failure”. In an SEO context, we see this most often when companies believe that a number one Google position is absolute. They get to #1 … and then believe they can stop spending on SEO. If you want to remain successful, you have to keep trying to be successful!
Applying The Immutable Laws of Marketing in SEO, part 1
Jan 21st
People have written classic books as recently as 1993 – amazing, eh? I thought the only worthwhile thing created that year was hypercolour t-shirts . The classic I’m referring to is a book called The 22 Immutable Laws of Marketing, written by Al Ries and Jack Trout. It is aimed at marketers in general, but all of the concepts contained within are applicable to internet marketing. Today we are taking a selected look at the laws in a web marketing context.
The ‘First’ Laws
Ironically, the first laws in the book are all about ‘firstness’. Laws 1 through 3 are:
1. It is better to be first than it is to be better.
2. If you can’t be first in a category, set up a new category you can be first in.
3. It is better to be first in the mind than to be first in the marketplace.
In an SEO and web marketing context, one of the most important of this set is number 3 – it is better to be first in the mind than first in the marketplace. As concrete business advice, you can take this to mean “If your competitors are lagging behind in their SEO efforts, you’d better hop on your horse quick to take advantage of that!”. You can have competitors, not be the first in your niche and still succeed – if you see that little opening.
And if you take it a little more literally, you could say that it is better to be first (in the Google rankings) than it is to be better … and you’d have a highly profitable view of business on the web!
Battle of Perceptions
The law we are talking about here, number 4, is : Marketing is not a battle of products, it’s a battle of perceptions.
In the real world, it refers to the importance of brand-building. You should have a brand that is both recognizable and respected. In web marketing this is less important, because consumers are more apt to research and choose, than blindly brand-follow.
Yet, you should always focus on maintaining good perceptions of your business, as well as maintaining good products. If your website looks a little shonky, or you link out to bad neighborhoods, or your website is listed in dodgy directories, you lose in the battle of perceptions. SEO specialists can help determine exactly how those perceptions are best ‘massaged’.
By the way, we’ll be looking at more or less all of the 22 Immutable Laws of Marketing in an SEO context over the coming weeks … so stay tuned!
Increase Your Sales through Online Marketing
Nov 24th
Websites carry with them the huge potential to raise market activity. However, some companies put up their websites only to ease correspondence with their customers. It is a more sensible objective that a company should use their online presence to boost their sales activity. In some situations, this rarely exists. Hence, consulting online advertising experts can help not only modifying the approaches to draw customers to the site but also to get these customers to buy the products.
How do you increase online sales? The reasons below are seen to be effectual tools that can be applied by any business unit if that goal must be realized.
Advertising Campaigns
One powerful mechanism that can be used is online advertising campaigns. With online advertising, a global scope is reached and your site can be seen anywhere by those who are interested in your products. This is a direct method of reaching your target markets since online ads are specifically sent to draw the eyes of its targets.
Keywords that Hit Home
You should know how to choose words. Better, let an advertising expert do this task for you. Pay-per-click (PPC) advertising is a tricky endeavor since there are word placements that can have an edge over other advertisement of the same products. The competition is global, so you must place keywords intelligently, especially if you attempt to rise above your niche in the competition. Companies that provide online solutions can be best employed to handle concerns like this.
Ranking in Searches
SEO is a good way to obtain online presence. It provides a natural linking among websites through the search results. In order to determine if you are among the top ranks, simply search for appropriate words and see the results page. This will tell you if you are able to reach your market, since being found in the first two pages of these results means that you have a good ranking. If not, then your site stands a good chance of being left out.
Give your business the leverage using online advertisement and increase your returns.