If you own a local business and are doing web marketing, but haven’t yet looked at your own listing in Google Local … go do it. Right now, before you read any further. Drill Sergeant Pepper says go go go!

Now that you know your starting point, we’re going to show you how to make that listing prettier, help make sure that those reviews that show up are mostly positive (without cheating), and generally draw more customers through your sliding door. Here’s how to edit your Google Local listing, and what it could do for your business.

1. Go to www.google.com.au/lbc and add a new business

Most of this information is fairly straightforward, however close to the bottom of the listing page (as it stands currently) you’ll have to enter a description and category for your business. These will be critical in driving traffic to your site through Google Local. Make sure your description contains a variety of your keywords (don’t use word order variations, or singular AND plural versions). Choose your category carefully as well – use this list, and search the page with Ctrl+F to find your keywords and their associated category.
The other field you should take note of is the business name – it is likely that Google uses this to help rank you and display your results as well. If your official business name is ‘Making the Cut’, and you are a hairdresser, we advise you to list your business name as ‘Making the Cut Hairdressing’ in Google Local to have the best chance of being found.

2. Enter information

Throughout the rest of the process, enter as much information as possible about your business. Tell people how they can pay, tell them when you are open, tell them everything. Add photos, add videos, add all the additional details you can think of. The internet is there for information, and while some businesses have a competitive aversion to telling others what they do, customers expect it … and appreciate it.

3. Reviews

Check out where your competitors are getting reviews from in Google Local, and put up a physical sign in your shop asking people that had a good experience to post a review of your shop on that site. You will inevitably get some bad reviews as well – don’t worry too much about them. If you have a good business, you will get mostly good reviews.

If you have problems getting listed in Google Local, Web Marketing Experts offers Google Maps Optimisation and SEO services with guaranteed results.

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